Booking / Cancellation
Our goal is to make the reservations process informative and straightforward. We will always take the time to discuss your particular situation and answer your questions. Simply contact us to get started planning your heli-ski holiday!
For reservations made prior to December 1, 2012, a $500 non-refundable booking deposit per seat, per day, is required to confirm your seat. The remaining balance is due by December 1, 2011.
For reservations made after December 1, 2012, full payment is due at the time of booking to confirm your seat.
Bookings can be made by telephone or through email. Please contact us for availability requests and further information.
IF YOU CANCEL
If you have to cancel for any reason, including illness or injury, you will be subject to the following policies:
DAILY PACKAGES: For any booking, $500 per seat is non-refundable from the time confirmed. The remainder will be refunded as long as written notice of cancellation is received at least 24 hours prior to guest arrival. If cancellation notice is received within 24 hours of guest arrival, no refund will be granted.
MULTI-DAY PACKAGES: For any booking, $500 per seat, per day, is non-refundable from the time confirmed. The remainder will be refunded as long as written notice of cancellation is received at least 6 weeks prior to guest arrival. If cancellation notice is received within 6 weeks of guest arrival, no refund will be granted.
These policies will be applied strictly – We strongly recommend travel insurance to protect you from loss should unforeseen circumstances force you to cancel your heli-ski booking. Medical evacuation costs are the responsibility of the skier/boarder.
IF WE CANCEL
NO FLY DAYS: If poor weather on your heli-ski day prohibits safe flight, we will first attempt to reschedule your reservation to an alternate day in your holiday. If this is not possible, all guests will receive a full refund, no questions asked. Refunds are processed in the same method as original payment.
PARTIALLY SKIED DAYS: At times, we are forced to cut the day short due to deteriorating weather conditions or other variables. Partially completed packages are charged according to the following guidelines:
By taking off in the helicopter and leaving the base, a minimum charge of $500 plus tax per person will apply.
Runs completed (if short of promised package) are charged at $87.50 plus tax per person per run over and above the $500 flight charge.
EXAMPLE: A guest booked on the 5-run package could only complete 2 runs due to weather. The guest will be charged $500 + $87.50 + $87.50 plus tax.
Guests will receive a refund for the remainder of their fees. Partial refunds are processed in the same method as original payment.
Exclusion of Liability / Assumption of Risks
Safety is our prime concern. Our guides and pilots do their best to keep their guests from exposure to potential hazards. However, risks associated with heli-skiing cannot be entirely eliminated.
Guests must acknowledge this fact and are required to sign a release of liability / acceptance of risks agreement in the morning prior to heli-skiing. Copies of this agreement are available from our office or by clicking here.